Few brokerage companies even offer the level of personalized customer care services Capital City delivers. As a relationship-based company, we are dedicated to providhigh-qualitylity support to anyone on your team.

With over 25 years of industry experience, our team is highly familiar with the processes, procedures, and backend details essential in managing an HR department. Capital City has developed meaningful relationships with our carriers and clients, so we can match the programs best suited for each party. We are well-equipped to explain in thorough detail plan differences, requirements, benefits and more to ensure everyone thoroughly understands what they are entitled to. In addition to regular communications, we provide your annual checklist for the year’s requirements, as well as send special alerts when those requirements change.

Our HR Management Systems

Capital City and Think HR

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Capital City has partnered with ThinkHR to provide state-specific professional assistance. A certified representative is ready to help and walk you step-by-step through the proper procedures.. We guarantee you will speak to a live person, competent and capable of handling any HR issue, for free. For an additional service charge, we can also send an HR Consultant to your specific site to provide in-person support as necessary, whether it involves organizing and setting up HR files, investigating a claim, or anything requiring further, in-depth guidance.

Our online library is also available to reference anything HR-related, download employee handbooks, and much more. We even offer over 400 essential training programs for the workplace – which normally cost companies thousands of dollars – all for no additional charge. Our goal is to educate and empower our clients with knowledge, to promote safe and successful work environments.

Human Resource Information System (HRIS)

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Our Human Resource Information System is also a centralized platform in which your HR department can manage employee records and processing all in one place. This includes all of the initial onboarding applications, I9s, W4s, confidentiality agreements, and other important records necessary for each employee’s file. The E-Central / Employee Portal allows employees easy access to update their records or to check on important documents and information. Additionally, your HR Manager can easily track when these requirements have been completed, as well as analyze trends, statistics, and other insights to help inform company strategies.

We are committed to delivering the highest quality broker services to assist your company in all facets of HR administration and management. Please explore our website further, or visit our contact page to reach out to us with any inquiries.